Privacy Policy

Product: SpinX – a Shopify App by ePlugin Co., Ltd.
Last updated: June 18, 2025

This Privacy Policy explains how ePlugin ("we", "our", or "us") collects, uses, and protects your information when you use our Shopify App.

1. Information We Collect

• Customer email and name when entered manually or fetched via Shopify (with consent).
• Anonymous analytics (optional, non-identifiable).

2. How We Use Information

• To deliver rewards and track participation in merchant campaigns.
• To allow merchants to download campaign reports.

3. Data Sharing

• We do not sell or share personal data with third parties.
• Data is shared only with the store merchant and the systems required to operate the app.

4. Data Retention

• Customer data is stored for up to 90 days.
• Merchants may request early deletion.

5. Your Rights

• Customers can request data removal via the merchant.
• Merchants can export/delete customer campaign data from the dashboard.

6. Contact

Questions? Email us at [email protected]